Team Leaders (with 1 year exp.)

Team Leaders (with 1 year exp.)
Convergys
Lahug, Cebu City, Cebu

Accepting applications until June 22, 2008, Sunday

REQUIREMENTS:

* Experience preferred
* Candidate must possess at least a Bachelor's/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably supervisor at least 2yrs & up experienced employees specializing in Customer Service or equivalent.
* Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization.
* Ability to demonstrate innovation and good judgment / problem solving skills when making decisions.
* Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources.
* Ability to coach, develop action plans which maximize performance and provide effective feedback.
* Proven ability to analyze and improve work processes and policies
* Excellent customer service / support skills, ability to work well under pressure, professional demeanor and above average English communication skills (verbal & written).
* Must have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and Excel.
* Full-Time Positions Available

For more information about our company, visit our website:
http://www.convergys.com
How to Apply
For walk-in applicants proceed to:

Convergys
R. Arcenas St., Arcenas Estates
Banawa Hills, Cebu City
(032) 4165810

or

Convergys
11/F, i2 Bldg., Asiatown IT Park,
Lahug, Cebu City
(032) 4119200